It's Your Choice:

ISO 9000 can be used to document best practices or to institutionalize bad habits.


Using ISO 9000 To Cut Waste, Not Create It

Wayne J. Hunicke, President
Advantage Management Systems, Inc.


Many CEO's are hoping that ISO 9000 is the "silver bullet": their organization's response to increasing customer demands, global competition and the appeal of foreign markets. Certification to the international standards can be part of an American company's quality strategy, but it certainly is not the entire answer. There are several points which must be addressed before ISO 9000 can produce the desired results.





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