AMS - Helping People Work Together

Spring 1998

Happenings - What's New with AMS

Perspective - Recession-Proofing Your Organization

Management - Human Behavior: Getting People Working Better Together to Achieve Better Results

Helpful Tips - How To Save Time...Make Meetings More Productive

"Why Does There Seem To Be More Mean, Rude Behavior In The Workplace?"

The short answer is "because it's really there!" As organizations have gotten leaner, busier and more digitally-connected, employees have become more overloaded, tired and distressed. For example:

It's not unusual to see people working longer days, with fewer lunch hours or breaks.
Even away from the office, workers remain connected by cellular phones, pagers, laptop computers and Phonemail / Email.
Companies with high levels of growth and/or employee turnover find they have more "new" employees in the workplace with less experience in communicating and working together.
Families with distant relatives and two working spouses have limited support and less time to unwind or enjoy moments away from work.

Recommendation: identify and correct long-term overload situations; they ultimately reduce productivity and increase employee turnover.

NEXT: Making Meetings More Productive