Improving Vendor Relationships Are you throwing away time and money? Proper tracking and billing of vendor charges saved an advertising firm over $160,000. AMS can pinpoint your needs and help strengthen your relationships with vendors and employees alike.		City / Town Government Town of 200 employees: performed needs analysis, management /department head education, train-trainers and employee training; followed up with Team Leader / Facilitator training and refresher classes for Northeastern Town Government. Project successes resulted in improved services, reduced costs and application for the State-level Quality Award. City With 700 employees: educated mayoral staff & department heads, trained-trainers and provided TQM training & coaching for employees of a city in Upstate New York. Project successes improved services to residents, tourists and businesses in the area. Department Heads achieved positive trends in operating costs and uptime for City equipment in Department of Public Works, Water Department, Wastewater Processing, Fire and Police Departments. Reductions of paperwork, files, records and response times accomplished in many office areas, resulting in positive publicity from area newspapers.
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