AMS - Performance Challenge

Current Performance Test

Is your organization getting the results it needs?

Take the test. Check out your score.

1. People waste time, materials or money on delays,

redirection and rework. (2)

2. Customers complain about accuracy, timeliness,

cost or quality of service from employees. (3)

3. The same kinds of problems happen over and over again. (3)

4. Employees need better direction, information or training

for doing their work. (2)

5. There are many ideas about what should be improved,

but little action is taken to cause improvement. (1)

6. It takes a lot longer to get things done than it should. (2)

7. It is hard to trust others to do many tasks;

it's easier to just do it yourself. (2)

8. It's difficult to find time for improvement projects

or complete them on schedule. (2)

9. Measurements and rewards are more focused on

quantity than on quality. (3)